I am of course curious to see exactly how it happened that the iPhone so completely surprised the whole industry and its analysts in unit sales. Previous years the iPhone sales cycle fell after the Christmas quarter. The analysts came with estimates from 6.8 million to 7.8 million - sequential decline of from 10% to 20%. Just about nobody suggested iPhone sales would hit the same level as Christmas 2009 quarter sales of 8.7 million. So of course I am very interested to try to figure out what happened. Where did the surprise sales come from, of about a bonus million unit sales in just one quarter.
UPDATE JULY 27 - My hypothesis was finally verified by CNBC which today has reported that China Unicom has over 2 million iPhones in use, which was under 400,000 by the end of Q4 of 2009. Most of that sales was in Q1. So the 'missing million' have been confirmed to have come from China, as I suggested in this controversial blog article in April. See full final story China Missing Million Confirmed.
Apple CFO Oppenheimer said in the quarterly results conference call that the Chinese market has been very strong for the iPhone and over a half-year period had generated 1.3 Billion dollars of sales for the iPhone. If we use the average sales price of the iPhone at 600 dollars as Apple reports, it suggests China sold about 2.2 million iPhones over two quarters. Now how would that split? China is not a 'western' country where Christmas is the big gift-giving season. The big annual gift-giving holiday for the Chinese culture is the Chinese New Year, which follows the lunar calendar (is not the same calendar day every year). This year Chinese New Year, the Year of the Tiger, stated on February 14, 2010.
Early on in 2009 when the iPhone was introduced to the Chinese market, it was reportedly selling 'very poorly' being 'too expensive'. The sales were probably in the low hundreds of thousands per quarter. But for the last 2 quarters, we know sales were about 2.2 million units. I would suggest there is first a general growth trend so the newest quarter is better than the previous quarter. But as this is China, it means its 'Christmas bump' in sales is nearly meaningless, thus the October-December sales of iPhone in China is 'far below the world average' for the Christmas quarter - but then, the Chinese New Year quarter - Jan-Mar 2010 - would be the big bump in Chinese iPhone sales.
I obviously don't have the numbers, but a very reasonable pattern would be that the July-September iPhone sales were perhaps 250,000 units, then the 'Christmas quarter' October-December sales were about 500,000 to 600,000 units, and now the January-March quarter with the Year of the Tiger celebrations and gift-giving, would be 1.5M to 1.6M units.
Here we have the 1 million surprise sales units. Its the Chinese new year's gift. By this pattern, iPhone sold about half a million in last quarter 2009 and 1.5 million in the first quarter of 2010, and a giant bonus sales level for Apple to surprise all analysts. Obviously China is very secretive and difficult to find data, so most analysts would also easily not see that happening. Even me here in Hong Kong am hearing more about the pirated clones of the iPhone in China than actual 'dramatically growing' iPhone sales.
I am pretty sure here is the key to iPhone's sales pattern. They can thank the Chinese new year and received a prosperous and powerful Year of the Tiger gift from the Chinese consumers. Expect this pattern to hold from now on, that China gift sales will help compensate for after-Christmas quarterly sales for the iPhone.
Note this makes Nokia numbers even more interesting for Q1 of 2010. Nokia is bestselling phone brand and bestselling smartphone brand of China. If Nokia's current smartphone lineup - which includes many far cheaper smartphones than iPhone - was popular this New Year as gifts in China, could bode well for Nokia numbers as well. We have to see, Nokia reports in two days.
UPDATE LATE EVENING 21 APRIL - I have now had more time to digest and dig into my early gut feeling. And the hypothesis seems very strong. I found that the iPhone's Chinese distributor, China Unicom the worlds' second largest mobile phone operator/carrier (and exclusive iPhone dealer in China) sold 200,000 iPhones in total in 2009. Meanwhile some comments pointed out that Apple did not say the 1.3 Billion dollars were exclusively iPhone, so they included all Apple products and also that it was sales in the China Region which includes Hong Kong and Taiwan. Very good clarifications. Hong Kong's population is 7 million, Taiwan's is 20 million, China's is 1.3 Billion. Even as both Taiwan and Hong Kong are 'wealthier' by per-capita GDP, by most international comparisons the major metropolitan cities like Beijing and Shanghai - both of roughly 20 million inhabitants just in those metro areas - are as wealthy as Taipei or Hong Kong. But nonetheless, these are important clarifications.
Now on Mac sales - about half of all Mac sales are in the USA. Asia is only one of the other five inhabited continents and China only one of the countries in China. IDC reports that Apple's market share for PCs in China is 1%. So out of Apple's quarterly revenues, it suggests that the Mac did not deliver the lion's share of the 1.3 Billion dollars. On the iPod I haven't been monitoring recent stats, but I do remember from a few years ago, that Apple said that due to the vast array of low-cost MP3 players, China was one of the iPod's worst markets. I think its very fair to assume - as Apple won't give us an accurate breakdown - that the vast majority of the 1.3 B dollars was iPhone sales in China.
But my initial assumption was that the sales would have been half a million in the Christmas Quarter and 1.5 million in the January Quarter. Now that we know total sales in 2009 was 200,000, to get a 'bonus incremental sales' of 1 million iPhones - the China Synrdome of the 'missing million' so to speak - we need January Quarter sales of 1.2 million iPhones and thus 2 quarter cumulative sales of 1.4 million iPhones inside of China. That means at an average sales price paid to Apple of 600 dollars, we need to 'find'' 840 million dollars of iPhone total sales in China in the past 6 months. Out of the reported Apple number of 1.3 billion thats about two thirds. I think this is very reasonable. I am confident we have found our missing million.
Oh, one more tidbit. Some said that I don't know my China economics and culture, that the Chinese 'only' give red envelope gifts containing cash for Lunar New Year. I say it is the customary traditional gift, in particular to more distant relatives - to give envelopes of cash. But the time of the Lunar New Year is the biggest gift-buying period of the Chinese calendar, far more so than the 'Western' Christmas season. I am, not saying the red envelopes have in any way disappeared. But for example here in Hong Kong the local government Census and Statistics Department reports that the weeks prior to the Lunar New Year are the seasonal peak in consumer retail purchasing. I don't think it can get more clear than that.
But it can. I see the temporary gift-wrapping shop assistants in all major retail stores here in the days leading to the Lunar New Year. When I was in Beijing for the Lunar New Year a while back saw exactly the same pattern there. And everybody seems to be carrying branded store shoppiong bags with wrapped gift boxes - the subway full of the consumers here in Hong Kong just before Lunar Year. Yes, the Chinese do buy gifts for New Year.
And there's more. Many retailers, and Chinese market analysts also report that Chinese consumers, especially the new rich and middle class, have taken to buying luxury gifts to their most dearest loved ones (children, parents, spouces, not distant relatives) for Lunar New Year. Yes, its true that the traditional red envelope is the most common gift stil today, but don't tell me the Chinese don't give also 'real' gifts for New Year.
So, if the two weeks prior to Feb 14 were the peak sales period for China, and Chinese have taken to giving luxury gifts for Lunar New Year, this finding is totally consistent with Apple's announcement that their China Region sales have exploded and they generated 1.3 Billion dollars worth of sales here. Ane specifically of the iPhone, as China Unicom told us that 2009 sales was only 200,000 units (ie 120,000 dollars worth - under 10% of Apple's new income), then yes, the big iPhone sales were in the January quarter, not the Christmas quarter.
Lastly on the analysts - I do think that us all who were forecasting iPhone sales, in our models, we were very reasonably discounting iPhone chances in China. In December 2009 we heard reports ranging from iPhone total sales of 10,000 units (later found to have been a bad translation with one zero missing) to 100,000 units. From the 'best case' of 100,000 units by December, to 1.4 million level sales in first quarter 2010 - is a huge jump with no obvious rationale. The iPhone was new to the Chinese market and China experts were telling us that the iPhone was too expensive for that market, and that dozens of cheap pirated clones already existed. It was easy for all analysts to assume China would be small in 2010. In particular as that country tends to be very secretive and recent accurate data is often very hard to find. So I do think we know also 'why' this number was so wrong in the analyst reports and forecasts. And haha, while I was obivously off by more than a million - I did say my forecast was for 7.4 million unit sales - at least I was on the upper end of the forecasts most of which ranged from about 6.8 million to 7.5 million and the April 20 morning average of all major published forecasts was 7.1 million. I did not get it right, but where we all made errors, at least my error was significantly less than most haha.. We cannot get it all right, we try to minimize the errors when they happen. And we try to learn why when we get it wrong.
UPDATE JULY 27 - My hypothesis was finally verified by CNBC which today has reported that China Unicom has over 2 million iPhones in use, which was under 400,000 by the end of Q4 of 2009. Most of that sales was in Q1. So the 'missing million' have been confirmed to have come from China, as I suggested in this controversial blog article in April. See full final story China Missing Million Confirmed.
I am not sure that you can make the assumption that the increase is due to Chinese New Year gift giving. I am not familiar with the gift giving customs in China (are you?) but at least WikiPedia thinks that gifts as extravagant as an iPhone would not be culturally appropriate. Perhaps someone with more knowledge of this tradition can weigh in.
http://en.wikipedia.org/wiki/Chinese_New_Year#Gift_exchange
I guess we will see when next quarters results come in. I suspect we will see growth, which would do damage to your holiday hypothesis (again).
Posted by: GR | April 21, 2010 at 03:04 AM
One, where is your mea culpa for being wrong in your excessively wordy prediction?
Two, he didn't say iPhone sales, he said Apple sales, which includes everything Apple sells.
Three, he said the the China market, which refers to the Greater China market, including Taiwan and HongKong.
Four, the iPhone estimates overly relied upon Steve Jobs' comment that they had sold over 50M iPhones at the iPad launch. As some but not everyone knows, Steve likes round numbers. He would rather say 50M, than 51M, even if 51M were more accurate. 50M is a clearer and easier to remember number, also correct, just not up-to-date.
Here is TIm Cooks's actual response to a question about China expectations:
"China has been interesting. If you look at greater China which we define as mainland China, Hong Kong and Taiwan, the iPhone units were up year-over-year over 9 times. We added another 800 points of distribution in China. The revenue, we have never released this number before but I will do this in this particular case, through the first half of the fiscal year that we just completed for the six month period our revenue from greater China was almost $1.3 billion and this is up over 200% year-over-year. So we are well pleased with how the company is positioned to take advantage of the growth in greater China."
Posted by: KenC | April 21, 2010 at 03:16 AM
Hi GR and KenC
Thank you for your comments.
GR - Yes, China has 1.3 Billion people and by far most of the gifts given during Lunar New Year are to distant relatives of very modest value and usually given in 'red envelopes' containing cash. That does not mean they do not give more valuable gifts for close loved ones, wives, husbands, children and parents. As the 'traditional' Western Christmas is not the gift-giving period, this is the time when China has its biggest sales period. We see it here in Hong Kong too, when the non-Chinese and tourist population create big Christmas sales in December, but the local Chinese population shop till they drop just before Lunar New Year with bags full of gifts stuffing the subway etc.
KenC - First on the mea culpa on my 'excessively long prediction' - the blog has 3 purposes - 1, to celebrate the iPhone's contributions specifically beyond just becoming the most-copied phone. I stand by that part of the blog totally. Secondly it offers my advice to Apple for future sales growth. This past quarter suggests they do not need my advice but I contend that they would sell better if they took muy advice. It doesn't matter, they are the most profitable mobile phone maker in the world with growing sales. They are doing just fine as it is. Nonetheless, it does not in any way invalidate what I wrote.
As to my forecast - perhaps you didn't read my addition - I did not say my forecast was off - I said it may have been premature. We will see, as the numbers come in this year. Apple is still 'least prepared' to gain market share of any of its main rivals: Nokia, RIM, HTC and Samsung. We already know RIM and HTC did not have 'flat' sales of units of smartphones from previous quarter but rather reported growth. So there already are rival smartphone makers who grew market share. And until we hear how many smartphones were sold overall, it is still possible Apple lost market share.
None of the published major analysts saw this level of sales for the iPhone, so it took all of us by surprise. It is possible that Apple actually gained market share with this dramatic growth. It is equally possible that the whole global smartphone market is so strong that Apple only held onto its market share. And - some signs suggest smartphone unit sales in the first quarter were greater than that for the Christmas sales (HTC specifically suggests this, as does Google) - in which case Apple's market share would have declined.
I am not about to retract my forecast - I still stand by it - but I warn my readers that the evidence is not currently supporting that view as strongly. I am honest to my readers and said this surprising sales level suggests we have to observe the data more, for the upcoming periods.
As to total China sales, thanks. So it includes Macs and iPods and the TV stuff too? Obviously Mac sales are very modest in all of Asia and specifically China. iPod market share according to Apple is 70% in the USA and out of the total world market it will be far less for the rest of the world. So yes, not all of 1.3 B dollars was iPhones, thats good. Perhaps 1B or 1.1B? Thats still 2B iPhone unit sales.
Thank you both for writing
Tomi Ahonen :-)
Posted by: Tomi T Ahonen | April 21, 2010 at 05:07 AM
Pinning this surprise on China just confirms my point, written in my comments on previous posts, that iPhone launches in new countries, still matter greatly in forecasting iPhone growth. In many countries, iPhone sales are steady or tapering off in subsequnt quarters after the launch, but there are boosts from launch countries. And note, it repeats with each new iPhone.
Altho overall I think you are right that China was a large portion of the growth, there are some errors in your explanation.
First, Oppenheimer's numbers were for Greater China. Apple defines Greater China to include Hong Kong and Taiwan. Also, iPhone 3G launched in 7/2008 in Hong Kong and 12/2008 in Taiwan. iPhone 3GS launched in 7/2009 in Hong Kong and 8/2009 in Taiwan. The China Unicom iPhone 3GS launch was on on 10/23/2009.
Second, Oppenheimer's $1.3B in Oct 09-Mar 10 revenue is for Greater China, not just China. And it is not just iPhones, but also Macs and iPods. Oppenheimer said that was up over 200%, or about $900M from the prior year.
Third, some of the $400M in prior year revenue includes Hong Kong and Taiwan iPhones. iPhonasia.com estimated that 1.5-2m gray market iPhones were operating in China at the launch. Most of these were bought in Hong Kong (where iPhone is sold carrier-unlocked) between 7/2008 and 10/2009. So let's assume steady-state sales since 10/2009 in HK and Taiwan.
Then, if we assume most of the added $900M in revenue is likely iPhones, maybe about 1.3m iPhones. iPhone passed 100K units sold on 12/9/2009 and 300K units on 12/28/2009 at China Unicom (reported by Marbridge Consulting, see iPhonasia.com), so that leaves about 1M China Unicom units for the Jan-Mar quarter.
I don't think it has much to do with Chinese New Year's; I think it's just iPhone momentum and growing number of storefronts in China. It took 40 days to sell 100K, but only 20 days to sell the next 200K. In a country with so many people, it's more than reasonable to sell the next 1M over the next 90 days. And that momentum could still be ongoing.
Posted by: kevin | April 21, 2010 at 06:37 AM
Hi all,
May I add another potential explanation to the overall lower analyst predictions? US based analysts have again focused too much on US data, Apple retail sales, US shop visits and AT&T indications. If analysts, and Tomi (surprisingly), had looked more into the postpaid and smartphone sales figures of the major European operator groups they would have seen very strong iPhone-centric sales continuing after christmas. This is evident when visiting European operator stores, listening to Internet buz and just walking around European cities. Orange, T-Mobile, Vodafone UK, TeliaSonera - They are all selling loads of iPhones.
Posted by: Johan R | April 21, 2010 at 08:33 AM
Hi again,
Please replace "European operator groups" with "European and Asian operators" in my previous comment. :)
Posted by: Johan R | April 21, 2010 at 09:00 AM
Tomi,
I think KenC quite clearly pointed out that your premise for this article is incorrect. Did you read the Tim Cook quote carefully?
- Apple sales grew "over 200 %" year over year, to $1.3 bn, ie in the former period sales were in the range of $326 to $433 mn and in the latter period growth was by around $900 to $950 mn.
- Sales include all Apple products. All Apple products equally have a 45/55 US/international split. To suggest that the Mac and iPod do not sell in Asia is unfounded.
- Sales include Taiwan and Hong Kong. Unless you allege that Apple was completely stagnant in these countries (against the mainland and worldwide trend), some of the above mentioned growth of $900 to $950 mn will come from Taiwan and Hongkong.
So from the $1.3 billion, deduct 2008 sales, deduct Mac and iPod, deduct Hong Kong and Taiwan and you will arrive at a much lower figure for mainland China iPhone revenue. My back of the envelope estimate would be that no more than 1 million iPhones went to mainland China in the last 2 quarters, which would still be impressive, given that by the end of December Apple had announced that 200.000 iPhones were sold in China.
--
If you're looking for other explanations why Apple grew against the trend, consider the end of exclusive deals. Consider the UK. Vodafone started selling the iPhone in January, selling 50.000 units on day 1. Now 3 UK carriers offer the iPhone, up from 1 carrier last year.
If France is any indication (where exclusivity fell last spring), Apple could soon have above 50 % market share with UK smartphones. The remaining exclusive deals in Germany, the US and Spain are to fall later this year (or 2011, 2012 at the latest), adding 3 to 5 million in quarterly iPhone sales.
You can certainly argue that Apple's market share will erode at some point in the future. But the iPhone hasn't peeked yet, and its true market share potentional is not fully visible as long as the remaining exclusive deals (especially in the US) are still in place.
Any weighting of the opposing market forces would have to mind that hidden potential and reckon with an iPhone that will be more dominant than it is today.
Posted by: Tom Ross | April 21, 2010 at 10:21 AM
I agree with you guys that Tomi underestimates the effect of ending the carrier exclusivity has on Iphone sales. It's the factor that best explains Iphone sales growth. We should really move on from arguing whether it is or to discussing what it means...
Is this because there seems to be a lot more people who are willing to switch to Iphone when it's available on their network, or is it because the carriers begin to offer better deals when the exclusivity ends? Probably the latter, but maybe those who live in regions where exclusivity has ended can provide experience and insight?
Posted by: sami | April 21, 2010 at 01:09 PM
Yes, Sami,
Reporting from Sweden, onse such region, I would argue that we see both effects, but the former is smaller. We have noticed increasingly competitive deals for the iPhone as exclusivity was lifted. Leading dealers are reporting that they have supply shortages for the two iPhone competitor-operators (3 and Telenor), while supply is matching demand for the incumbent iPhone operator (TeliaSonera). The largest Swedish phone retailer (Phone House with 15% market share) reports that iPhone 3G S was the #1 seller in March 2010. TeliaSonera shops (the largest telecom shop network in the country) doubled iPhone sales in 2009 and also reported the iPhone as the #1 seller in January 2010).
With regards to more people willing to switch to iPhone that is applicable to a certain degree to the enterprise segment, in which Telenor by tradition is strong. As Telenor started to sell iPhone we have seen stronger take up of iPhones in the enterprise segment. For competitor 3, the iPhone has to some extent been a tool to fight churn in its young customer base.
Unoffical operator statements indicate that if price was not an issue, approximately 40% of the customer base "would like an iPhone".
Granted, Sweden is a rather small pond in the overall iPhone number game, but it may be indicative of some other markets.
Posted by: Johan R | April 21, 2010 at 01:56 PM
Hi all
Two quick comments. I will return with full replies to all later of course.
First, thanks for the corrections on Apple statement. I was in a hurry this morning when I wrote the original blog, went back re-read the Apple statements and yes, clearly China Region and all Apple product sales. I have appended to the blog story with clarifications and re-calculated.
Also some seem to say 'a bigger reason' for the Apple growth is this or that. That is fine, we know Apple sold 8.75 million iPhones. Clearly China was not the majority of that. China was perhaps the 'missing million'. The points raised about changes to carrier exclusivity will certainly matter etc. But that would typically hit continuously over a full year, on 'normal' patterns with replacement cycles. The January - March quarter 'missing million' was totally off the scale, totally unanticipated and not predicted by anyone. I think it therefore was an unusual pattern and the China reason is far more likely to explain expressly the missing million. I am not saying that a bigger overall impact is from carrier exclusivity ending. But that explains 2009, not Q1 2010.
If that does not make sense, please read my update part to the blog. I will be back with directed replies, please keep the discussion going.
PS isn't this industry cool, you learn something new every day? I'd hate to be selling laundry detergent for a living haha..
Tomi Ahonen :-)
Posted by: Tomi T Ahonen | April 21, 2010 at 02:12 PM
Interestingly AT&T's results show a decrease in iPhone activations from 3.1 million to 2.7 million - a drop of 13%. It's clear then that the increase in iPhone sales does indeed come from new markets and carrier expansion.
Tomi's theory does seem to make sense wit this in mind.
Posted by: Mark | April 21, 2010 at 10:39 PM
I'm interested to see what the numbers will be like once they report on the sales of the iPad. Anyone want to take a guess as to whether the iPad will take sales away from other products?
Posted by: NookSurfer | April 21, 2010 at 11:29 PM
Well it looks like you nailed it Tomi.
Nokia's results show the expected post Xmas quarter decreases in all regions... except China where there's a 17% increase.
Good spot.
Posted by: Mark | April 22, 2010 at 10:58 PM
Dell is in the midst of realigning its businesses, molding units by customer type instead of geographic regions. When completed, the company will have four major business units selling to consumers, large enterprises, public customers and small and medium businesses.
Posted by: cheap used computers | June 18, 2010 at 11:00 AM
Nokia is bestselling phone brand and bestselling smartphone brand of China. If Nokia's current smartphone lineup - which includes many far cheaper smartphones than iPhone - was popular this New Year as gifts in China, could bode well for Nokia numbers as well. We have to see, Nokia reports in two days.
Posted by: cheap used computers | June 23, 2010 at 04:41 PM
As a final comment to this thread - now July 27 CNBC has confirmed that China Unicom has passed 2 million iPhone sales. They were at under 400,000 by January 1, 2010. And as Apple's international sales numbers declined 14% from Q1 to Q2, its safe to assume most of China Unicom's 1.6 million new iPhones sales were in Q1, not in Q2.
So my thesis that the surprising 'missing million' sales were due to Chinese New Year celebrations was proven true. Thank you to all who so vocally doubted me haha..
Posted by: Tomi T Ahonen | July 27, 2010 at 03:25 AM
As to my forecast - perhaps you didn't read my addition - I did not say my forecast was off - I said it may have been premature. We will see, as the numbers come in this year. Apple is still 'least prepared' to gain market share of any of its main rivals: Nokia, RIM, HTC and Samsung. We already know RIM and HTC did not have 'flat' sales of units of smartphones from previous quarter but rather reported growth. So there already are rival smartphone makers who grew market share. And until we hear how many smartphones were sold overall, it is still possible Apple lost market share.
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Posted by: white iphone 4 | December 23, 2010 at 01:57 AM
China is a country of migrants. I saw a modern city with a very large population become quiet over a fortnightly period. Streets usually bustling with people were strangely, at such a festive season, quietened. Restaurants I was used to frequenting, closed. The train and bus stations were fit to burst with an annual magnitude far exceeding reasonable fore planning.
Posted by: China Cell Phone Rental | December 30, 2010 at 07:50 AM