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« Digital immigrants buying up digital natives | Main | Community Driven Knowledge Base of Opinions »

July 13, 2006

Comments

Tom Chandler

"Amateurs" wrest control of digital content from "professional" generators, who wish they'd all just disappear.

Meanwhile, digital "amateurs" wrest control of product brands from "professional" brand managers, who seem unaware it's happening.

What's missing? Awareness might be a good starting point – professionals who can't differentiate between two-way digital channels and traditional one-way channels. Or perhaps they simply don't recognize the implications.

How many companies (staffed by professionals) think they've covered the Internet because they have a Web site?

The problem isn't amateurs willing to empower themselves. It's "professionals" who aren't willing to do the same...

alan moore

Interesting thought Tom.

There is certainly a great deal of education that needs to happen.

And remember this has to be driven strategically, as the chnage is all so encompassing. Its not fair to blame it on line managers tasked to deal with the day to day. In a organisational structure built to withstand change, not enable it.

Its what we all are about.

BR

Alan

Tom Chandler

Thanks for the response. I work primarily with small and medium sized business - companies who might have the most deal to gain from engagement marketing and community building, but seem to know the least about it.

I freely admit to cherry picking the elements of your work that relate best to small business; so many of your examples are on the macro scale yet much of what I'm doing relates to micro markets -- small niches of hobbyists and enthusiasts.

In these instances, the "amateur" digital content generator (whether blog or niche bulletin board) can wield enormous influence. Yet - even as my wholly "amateur" personal outdoors blog pulls an average of 400 visits per day - I was told by one industry person that there's no need for corporate blogging because their agency assured them they were covering all the relevant trade magazines.

Ouch.

alan moore

well they can joint the dumb and dumber gang :-)

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